Lex Fridman: belief

Transcript context

…That’s exactly it. I think Amazon, there could be a case made that Amazon is one of the greatest companies in the last 100 years. For sure, I think it’s an easy case to make. What I also think is that the price you pay to be one of the greatest companies in the last 100 years is a lot of detractors, a lot of pushback, a lot of criticism. That this is actually order restored in the universe. One of my favorite teachers in all the time I’ve been on the internet is Kathy Sierra. I don’t know if you know her work, but she was active for only a few short years before the cruel internet ran her off, but she wrote a blog called Creating Passionate Users, and she carved into my brain this notion of balance in the universe. If you’re creating something of value that a lot of people love, you must create an equal and opposite force of haters. You cannot have people who love what you do without also having people who hate what you do. The only escape from that is mediocrity. If you are so boring and so uninteresting that no one gives a damn whether you exist or not, yeah, you don’t get the haters, but you also don’t get the impact of people who really enjoy your work. I think Amazon is that just at the massive scale, right? They’ve brought so much value and change to technology, to commerce that they must simply have a black hole size of haters. Otherwise, the universe is simply going to tip over.…

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