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Evidence receipt / belief

Published · transcript-backed

Howard Schultz: belief

4 Jun 2024 Acquired Starbucks (with Howard Schultz)

“I think the Starbucks barista deserves so much credit because they are dealing with so many different variations of beverages, some of which they’re making for the first time on the fly.”

— Howard Schultz

Source trail

Everything needed to verify it.

Speaker
Howard Schultz
Attribution
Verified speaker
Claim type
belief
Recorded
4 Jun 2024
Publisher
Acquired

Transcript context

…This is something that I think has translated incredibly well to the mobile app, that no other food company has really the level of customization. And I think the mobile app actually added velocity to customization. It powered customization. I think the Starbucks barista deserves so much credit because they are dealing with so many different variations of beverages, some of which they’re making for the first time on the fly. Hard to do. It’s hard work. It has to be a good number because there are—I haven’t done the math—billions, trillions of combinations of possible drinks. Every single day, as a barista, you were making something for the first time.…

Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.

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