Reid Robinson: prediction

Transcript context

…yeah, we launched AI actions for GPTs, which we're really excited to see out there. We also today launched an update to our chat GPT integration that supports the assistance API functionality that was announced. And I don't, I don't remember what, good memory. Yeah, yeah, yeah. We launched our natural language action, actually. So we were a launch partner for chat BT Plugins. Yeah. And that's when we launched our Natural Language Actions, API, and actually the AI actions that we're calling it today kind of a, we're rebranding that side of thing to really focus on a lot functionality. Yeah. For that. Yeah, it's going to be interesting to see what happens. There's clearly a difference. I think one of the things I talk about is the fact that, you know, with GPTs, you're able to constrain the prompt quite a bit, like our plug in for ChatGPT, the initial one. You needed to give it access to every single action you ever wanted it to have access to. Which meant that the kind of con You know, I heard anybody who's familiar with context is sitting there like, Yeah, that's gonna be an issue. The common one I give is like, you know, If you had given it Gmail and Google Calendar and asked it like, Hey, what's going on next week on my, like, agenda? It would sometimes search Gmail. Cause it'd be like, yep, events are in Gmail. Or like, you know, calendar invites are gonna go to Gmail, So I should search there. But now you can, you know, define what apps it should use. You can define, like, how it should use those. So some really fun use cases. I mean, honestly, we've been hustling hard to get this out there. I'm really excited to see what people actually build with this and what gets released there. Yeah, we'll be monitoring and trying to listen to people Like, what should exist at the GPT layer? What should exist at the Zapier layer? Yeah, well, ally build with this and what gets released there. Yeah, we'll be monitoring and trying to listen to people Like, what should exist at the GPT layer? What should exist at the Zapier layer? Yeah, well, what's nice, I mean, it's a good point. We have about 6, 000 apps on the platform today. Really what the AI Actions is, is it's the ability to use any of those searches and actions using kind of a natural language input. That would be like the instruction that the model gives it. So it's like, you know, check this user's calendar for Monday. And, you know, it might even give the, you know, the actual date for Monday, right? Zapier on our side will take that natural language request and process that into an actual API, like the actual API call to a tool like Google Calendar, and then we all work on the response. So, you know, you can't just take the entire response of a, especially like Gmail, responses are very, very, very, very, very long, and very confusing. And so we actually do a lot of work to kind of, if you will, like massage that data, so that it makes sense for an LLM on the other side, that it is giving it the right, it's kind of like information it needs and not just like the entire payload. It really helps it kind of deliver like a more, again more contained, more refined experience for leveraging integrations alongside like down information it needs and not just like the entire payload. It really helps it kind of deliver like a more, again more contained, more refined experience for leveraging integrations alongside like down It's really one off actions, that's the better way to think about it. And you can chain them together in the you saw in today's demo you're only using Google Calendar for the search and a slack action. You can actually chain those together. And so, you know How much is that as like a one off action versus an actual, like, all of a sudden, as app? But in this case, it's almost more like the trigger is the human in Chats GPT, right? Like, you need to trigger it to run for that. But, on the flip side, you know, the assistance API is extremely exciting for me as well, because you look at, now, like, the, that functionality of building a GPT, you know allows you to Still getting used to the name? Yeah allows you to kind of port that over to run asynchronously. So a common one, like the two examples that I love giving for that API that I love in Zapier is number one, like data export. You know, think of every tool out there like Looker, Mixpanel, Amplitude, all, so many tools are able to send these like massive exports of CSV data on a regular basis. Like you could say, hey, every Friday export my blog traffic content, or see CSV, right? Normally, someone's gonna get that CSV and have no clue what they're doing, right? But now you can actually create an assistant in Zapier and you can give it instructions to say like, Hey, tell me the top 10 performing blog articles in the last week. And also, you know, tell me highlights on, you know, maybe keywords that were used or SEO tags that were used and how that impacted conversions, right? Like, you can be pretty detailed depending on what you're providing it. And that can now run asynchronously. That can run automatically. So every Friday, you know, 8am, you could be getting the export of that data. It's gonna go to an assistant. That assistant's gonna reply with even charts and graphs. And those will come through and you can then send it to Slack. And so you can have, every Friday, a conversation, a post in your team's, you know, blog team's Slack performance. And that'll run automatically. And then they can even reply in Slack to that post and have a continuous conversation with that assistant. everywhere. Yeah, so you can really put them everywhere. And that's, that's one of the things I like about what's released. And I think people are going to continue to learn really just how kind of Wild that is is the fact that you can like use your actions in the UI of TypeTBT in a one off action but you can also run these things extremely well asynchronously and Yeah, like OpenAI releasing API support for the vision model and for code interpreter and retrieval that these assistants can use It's really cool.…

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