Lenny Rachitsky: preference

Transcript context

…Yeah. Because I use it for not building, I use it for just all the shell stuff. I'm like, "I want to install some package. " I have all these errors and I'm like, "Just fix it for me, AI." It's like, "Cool, here's what you need to do." Anyway, go Warp. Okay, so here's what Zach said, because I asked him just like, what have you learned from Dylan and what do you bring to your leadership? He said, specific things that he's encouraged us to focus on are not just innovative features but a consistent emphasis on fixing the blocking issues that might prevent a user from adopting Warp. There's a lot of blocking tackling that isn't always the most fun part for the team to work on. But from Figma, I think he's learned that removing the blockers is as important for retaining users as adding cool new stuff. Absolutely agree. That's one I deeply resonate with and talk about it all the time with my teams. The journey of making Figma Design was a lot of table stakes features had to be built, as well as the shiny cool new stuff. We literally at some point had a team that was called Blockers. They just went in one by one, struck them down. Each time we saw improvement in retention, improvement in activation, the metrics, as we addressed each one, you could literally see the change in the graph. It was pretty wild.…

Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.