Evidence receipt / commitment
Published · transcript-backedJeff Weinstein: commitment
11 Jul 2024 Lenny's Podcast Building product at Stripe: craft, metrics, and customer obsession | Jeff Weinstein (Product lead)
“The moment the customer felt compelled enough to go out of their way to talk about some problem, that's a unbelievable gift. I will leave a meeting to just get one message back to them.”
Source trail
Everything needed to verify it.
- Speaker
- Jeff Weinstein
- Attribution
- Verified speaker
- Claim type
- commitment
- Recorded
- 11 Jul 2024
- Publisher
- Lenny's Podcast
Transcript context
…Watching you operate on Twitter, you're just breaking this wall between the PM and the customer. The moment the customer felt compelled enough to go out of their way to talk about some problem, that's a unbelievable gift. I will leave a meeting to just get one message back to them. If you're text message friendly with five or 10 of those, you are going to have so much direct signal that is infectious. Many people told me I need to ask you about picking metrics.…
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