Raza Habib: evaluation

Transcript context

…when was that for you? So for us, it was actually November, December last year. So November, December 2020. So we were a four person company for almost two years. And it was only when everything was breaking, when all the charts were up and to the right, and we really could not service our customers anymore because the team was too small. That's when we started like actively hiring people. And even then we've been really slow and deliberate about it. Maybe a little bit too slow, given how much there was a lot of suffering in being that slow. I wish we had a couple more people when things took off. There was a period of time, I'd say from like November to March, where all of us were like barely functioning because there was just so much to do. But we've, we've continued to have the bar set really, really high, and hire slowly, and very deliberately. And I think we get more done with a smaller team of really, really excellent people than we would had we hired more people sooner. So that's something I kind of agreed on. The other thing that has maybe changed a little bit in my mind is related to how opinionated you should be. So I think you asked this question about opinionation in the product, and I think there's a. Risk of just listening to your customers and building what they want. Yeah. That can lead to hill climbing. And I think especially and we did, we were guilty of this, I think a little bit early on in the first year of HumanLoop. Oh, you did it? Well. Better than most . Thank you. But I think that, you know, where things started working for us was when we were. We had a lot more strength in our convictions, right? When we said, actually, you know, we believe GPT 3 is going to be the future of how people build this. And even if people don't believe that today, we're going to build for that future. That is hard to do. I still think we don't do it enough. Like, I want us to do it even more. We have things we believe about the future that are somewhat contrarian. And being able to plan for that and be opinionated and build for that future. And also to be building the things that we believe our customers need, not exactly what they ask for. Because otherwise you end up I think, with a lot of very undifferentiated products that they're for everybody, so they're not for anyone. And they, they don't have a strong point of view. So I think especially for building dev tools, I think you should have a point of view. Yes, I strongly agree with that. Hiring. What are you hiring for and given that you're now hybrid, you're spending some time in SF, where are you hiring?…

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