Evidence receipt / belief
Published · transcript-backedLenny Rachitsky: belief
11 Jan 2026 Lenny's Podcast Why most AI products fail: Lessons from 50+ AI deployments at OpenAI, Google, and Amazon
“Just one more line of questioning here that I think that's on my mind is the reason this became kind of a big debate is Cloud Code.”
Source trail
Everything needed to verify it.
- Speaker
- Lenny Rachitsky
- Attribution
- Verified speaker
- Claim type
- belief
- Recorded
- 11 Jan 2026
- Publisher
- Lenny's Podcast
Transcript context
…Yep. Just one more line of questioning here that I think that's on my mind is the reason this became kind of a big debate is Cloud Code. The head of Cloud Code, Boris, was like, "Nah, we don't do evals on Cloud Code. It's all vibes." What can you share, Kiriti, on Kodex and the Kodex team, how you approach evals? So Kodex, we have this balanced approach of you need to have evals and you need to definitely listen to your customers. And I think Alex has been on your podcast recently and he's been talking about how you're extremely focused on building the right product. And a big part of it is basically listening to your customers. And coding agents are extremely unique compared to agents for other domains in the sense that these are actually built for customizability and these are built for engineers. So coding agent is not a product which is going to solve these top five workflows or top six workflows or whatever. It's meant to be customizable in multi different ways. And the implication of that is that your product is going to be used in different integrations and different kinds of tools and different kinds of things. So it gets really hard to build an evaluation dataset for all kinds of interactions that your customers are going to use your product for. With that said, you also need to understand that, okay, if I'm going to make a change, it's at least not going to damage something that is really core to the product. So we have evaluations for doing that, butt the same time we take extreme care on understanding how the customers are using it. For example, we built this code review product recently and it has been gaining extreme amount of traction. And I feel like many, many bugs in OpenAI as well as even our external customers are getting caught with this. And now let's say if I'm making a model change to the code review or a different kinds of RL mechanism that I trained with it, and now if I'm going to deploy it, I definitely do want A/B test and identify whether it's actually finding the right mistakes and how are users reacting to it? And sometimes if users do get annoyed by your incorrect code regis, they go to the extent of just switching off the product. So those are the signals that you want to look at and make sure that your new changes are doing the right thing. And it's extremely hard for us to think of these kind of scenarios beforehand and develop evaluation data sets for it. So I feel like there's a bit of both. There's a lot of vibes and there's a lot of customer feedback and we are super active on the social media to understand if anybody's having certain types of problems and quickly fix that. So I feel it's a ... How do I put this? It's like a domain of things that you do here.…
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