Sarah Guo: evaluation

Transcript context

…Uh, and they’ve helped. I- the thing that I always look back and say, “Wow, these things, uh, do have capability that they’re climbing up.” W- I mean, this, you know, this crude way of saying it is intelligence is log of compute kind of works. Now what I think we underestimated perhaps is the real-world complexity of deploying these so that they actually deliver the value in the real world, right? So the outcomes as measured by any benchmark is interestingly important, but the true eval is when people out there are able to do unique things that they only can value, and it’s very measurable, right? That I wish we had sort of even, like, had more in our consciousness, right? Which is as an industry. Because right now I think when people say, “Wow, I don’t want a token max,” it’s an artifact of us not having thought ourselves as an industry that we are using tokens to create value every step of the way. So I think that’s kind of what I wish we had gotten there, but I’m glad we are here. What are some of the use cases that you’ve seen that have created the most value for your customers? Because I know that people talk a lot about code, and I think it’s pretty clear that that’s something that’s having very large scale impact. Are there other areas that you find in common that your customers are really benefiting from? Yeah. I think, yeah, to your point, obviously coding is now got... But it’s interesting, by the way, Elijah, to even talk about the coding, right? Which is coding has worked so well that we now have to rebuild the IDE, right? I mean, it’s kind of nuts to see what we sh- launched is like, oh my God, I have these hundred agent sessions. I... The cognitive load it transfers back to me as a human is so [00:07:00] excessive that now I need a new UI. Uh, oh, by the way, I, like the, the chat as the only artifact was also impossible, so that’s why we need a canvas. So it’s kind of interesting for all the things about where is software needed or where is UI needed, uh, you kind of need that even for code, right? In a fully agentic world. But that said, one of the things that we are starting to see, we started seeing with co-work, but even some of the work we, we showed with auto com- uh, um, autopilot Right on what you see with claws is a good one because if you sort of think about a lot of human capital is doing the glue work, right? If you now can augment that with tokens/agents that are long-running, durable, right, then your ability to scale even what is still judgment and glue work gets amplified like coding does. Uh, so you can... Like, I’m positive that six months from now we’ll all be saying, “Oh, wow,” like, all through ni- the night there was a bunch of stuff that all these autopilots that I have working on my behalf with my delegated authority, so to speak, right? I can... Sort of given even my identity, did a bunch of work, then of course I’ll need my new ADE to say, “Well, what did you do?” Like, I might... “Did I do this work?” And so on. So I think that that’s where compressing of workflows, uh, completing of tasks, uh, that’s where I think a lot of the value gets created. I think you raised a really interesting point, which is there’s the actual agent that’s doing the code, and then there’s a harness around it, and that’s the environment, that’s the context, that’s everything you’re setting up as a developer around actually a coding agent.…

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