Annie Pearl: belief

Transcript context

…Got it. Something that I find is one of the big differences between product orgs is design reporting up to a product leader versus not. What's the rationale there? And then has Calendly tried a different approach? Yeah. So, when I was at Glassdoor in the CPO role, I had the opportunity to lead design for the first time. So, coming into Calendly, I had led both product and design as well as research. And so, I think it made sense given I'd already done it once to keep that structure coming into Calendly. I think at the end of the day, the real benefit of the structure is really to say at the end, we want to be thinking about everything we're doing through the lens of the end-to-end user experience. And so, if we have product managers who are really prioritizing the problems we're going to go after, and we've got designers who are really trying to think about how do we bring solutions to life to solve those problems, having both of those functions roll into one person just really allows us to think more holistically around the end-to-end user experience. So, certainly, it can work where you have product and design reporting into different leaders that ultimately report into the CEO, but when you get to this level of scale from just a pure people management, but also just the scale of the business, you know often see this consolidation where product and design start to roll into one leader. And at least in my experience, I think it can help ensure that all the different pieces of work are integrated well together and ultimately deliver a better experience for customers. So, it sounds like before you joined it wasn't like that. And if that's true, was there something that improved with that shift?…

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