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Published · transcript-backed

Hamel Husain: belief

25 Sept 2025 Lenny's Podcast Why AI evals are the hottest new skill for product builders | Hamel Husain & Shreya Shankar (creators of the #1 eval course)

“" You could see the messiness of the real world in here, and the assistant just calls a tool that says transfer call, but it doesn't say anything. It just abruptly does transfer call, so it's pretty jank, I would say.”

— Hamel Husain

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Everything needed to verify it.

Speaker
Hamel Husain
Attribution
Verified speaker
Claim type
belief
Recorded
25 Sept 2025
Publisher
Lenny's Podcast

Transcript context

…Yeah. Okay, cool. Let's go back to your examples. Yeah, no problem. So this is another example where we have someone saying, "Okay. Do you have any specials?" And the assistant or the AI responds, "Hey, we have a 5% military discount." User responds, and it switches the subject, "Can you tell me how many floors there are? Do you have any one-bedrooms available or one-bedrooms on the first floor?" And the AI responds, "Yeah, okay. We have several one-bedroom apartments available." And then the user wants to confirm, "Any of those on the first floor and how much are the one-bedrooms?" And then also, it's a current resident, so they're also asking, "I need a maintenance request. " You could see the messiness of the real world in here, and the assistant just calls a tool that says transfer call, but it doesn't say anything. It just abruptly does transfer call, so it's pretty jank, I would say. It's just not- Another jank.…

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