Shreya Rajpal: evaluation

Transcript context

…Yeah. You call Gabriel's SLAs for l m outputs. You know, historically SLAs are pretty objective there's the five nines availability, things like that. How do you build them in a sarcastic system when, say, my queries, like draft me a marketing article. Mm-hmm. Like, Have you read an SLA for something like that? Yeah. But in terms of quality and like, in terms of we talked about what's slow and like latency, like Hmm. Sometimes I would read away more and I, and have a better copy of like, have you thought about what are like the, the access of measurement for some of these things and how should people think about it? Yeah, the copy example is interesting because [00:32:00] I think for any of these things, the SLAs are purely on like content and output, not on time. I don't guardrails I don't think even can make any guarantees on the time that it'll take to make these external API calls. But like, even within quality, it's this idea of like, if you're able to communicate what you desire. Either programmatically or by using a model in the loop, then that is something that can be enforced, right? That is something that can be validated and checked. So for example, like for writing content copy, like what's interesting is like for example, if you can break down the copy that you wanna write into, like this is a title, this is maybe a TLDR description, this is a more detailed take on the, the changes or the product announcement, et cetera. And you wanna hit like maybe three, like some set of points in there. So you already kind of like start thinking of like, what was a monolith of like copy to you in, in terms of like smaller building blocks, et cetera. And then on those building blocks you can essentially like then add like certain guarantees. So you can say that let's say like length or readability is a guarantee. So some of the updates that I pushed today on, on summarization and like specific guards for summarization, one of them essentially was that like the reading time for the summary should be within like some certain amount, right? And so that's like you can start enforcing like all of those guarantees, like on each individual block. So I think like, Some of those things are. Naturally harder to do and you know, like are harder to automate ways. So essentially like, does this copy, I don't know, is this witty or something, right. Or is this Yeah. Something that I guess like the model doesn't have a good idea for, but like other things, as long as you can kind of like enforce them and like check them either via model or programmatically, it's something that you can like start building some some notion of like guarantees around. Yeah. Yeah. So that's why I think about it. Yeah. This is super interesting because right now a lot of products are kind of the same because all I do is they call it the model and some are prompted a little differently, but you can only guess so much delta between them in the future. It's be, it'll be really interesting to have products differentiate with the amount of guardrails that they give you. Like you already see that, Ooh, with open AI today when some people complain that too many of the responses have too much like, Well actually in it where it's like, oh, you ask a question, it's like, but you should remember that's actually not good. And remember this other side of the story and, and all of that. And some people don't want to have that in their automated generation. So, yeah. I'm really curious, and I think to Sean's point before about importing guardrails into products, like if there's a default amount of guardrails that you have and like you've being the provider of it, like that's really powerful. And then maybe there's a faction that is against guardrails and it's like they wanna, they wanna break out, they wanna be free. Yeah. So it's a. Interesting times. Yeah.…

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