Varun Parmar: evaluation

Transcript context

…Starting from the bottom-up infrastructure view, so all of our tickets are handled in Jira and we are using some of the newer capabilities in Jira in terms of coming up with roadmaps and coming up with the priorities and stuff. On top of that, all of the specs generally get recorded in Confluence. Having said that, we're actually a big fan of tools like Google Docs as well as Coda that allows us to track our KRs in a pretty effective way. On top of that, obviously we use Miro a lot, I would say for a lot of our things, especially on the product and design side of the team. Generally all of our insights get captured inside of Miro board, so when we are going and conducting user experience interviews and stuff, we will record those and then those recordings get added to a Miro board, so Miro access the content hub or a team hub for a particular project. Once you capture all of those insights, then generally all of the brainstorming and team ideation happens on the Miro board as well, so Miro's actually also used as a tool to facilitate meetings and workshops. Once all of that is synthesized into a set of recommendations and outcomes, so when we go into these product reviews that we were talking about, Lenny, the same Miro board then gets manifested into a set of presentations, so we use Miro for presentations. We've actually made some really amazing updates in terms of our capabilities there and if folks haven't checked them out, I would strongly encourage them. There's a capability called Showtime that basically abstracts out the UI and lets people focus on the content, but do it in a way that it's interactive so everyone that's on the call can have reactions, can share their comments and leave comments while the presentation is happening without actually disrupting any of the flow for the user, so we use that a lot for presentations as well. I would say more recently what we've started to do is that we've started to move some of our synchronous meetings into asynchro view. I talked about this Talktrack feature that we have, and a lot of teams, what they would do is that they would actually send you five minute, 10 minute Talktrack in advance and it's just a link to a Miro board, you click on it and then you just sit back and relax. Then you have this magical experience where you're sitting back and the Miro board is automatically moving because Lenny was recording it like that. Then you have the video play and then you can pause it anytime, you can add in your comments and stuff so that the next time when you meet, instead of actually providing context to everyone, those synchronous sessions are lot more deliberate and focused on driving outcomes or achieving consensus, so people are just focusing on the comments that were added as part of a async product review so that when they meet synchronously they can use that. Miro boards are used for that as well. I would say now a lot of our dashboarding shows up in Miro boards now. as part of a async product review so that when they meet synchronously they can use that. Miro boards are used for that as well. I would say now a lot of our dashboarding shows up in Miro boards now. We recently released data visualization capabilities around most popular VI tools. At Miro we use Google Looker a lot, so a lot of our dashboards are in Looker, and what you would typically find is that our analyst team and product teams will just grab a link to a Looker dashboard, put it on a Miro board, and it unfolds into a full visualization. Unlike a screen grab, you never have to go update it because right there on the Miro board, it's always updated and you can refresh that, so you basically have this experience where Miro acts as that single source of truth for a lot of the teams across the entire journey of product development where a single Miro board is meeting the needs of multiple use cases there. Then for the road-mapping, is that in Miro, each team's roadmap, or do you use something like Jira?…

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