Alex Hardiman: belief

Transcript context

…I imagine there's also a bit of burnout that happens working, where it goes on and on and on. You're like, "Oh, my God, when is this going to slow down?" How do you help people avoid burnout? How do you catch burnout as a leader on a product team? This is one of the most honestly, hard and important topics that I think we're always still grappling with. As a company, we really did try to lead originally with giving people more time off, more support, like financial support and other assistance with daycare, health benefits, all of the basics. I think now what we're really trying to do beyond that is be so much more focused on the things that we need to do and all of the things that we're really happy to stop doing. Because part of, I think, context switching is one of the things that is really, really difficult. It's hard to context switch in your job. It's really hard to context switch across your job and your life. There are a lot of things that we as a company can't necessarily control in people's lives, but within the job, the places where we can be so much more focused and thoughtful about the small number of important things that we must do at a given point in time, that's really the place where we're really trying to come in and be as empathetic and as honest about what we need to do and what we don't need to do. A lot of it really comes down to, I think, making hard calls. We're not always perfect at it. I'm sure that there are things that we could be more diligent about. But I would say over on balance, we've seen a lot of people stay at the company because they're figuring out they work remotely, maybe they come back to the office. They're figuring out how to live their life in a very different way from a couple of years ago. We're really here to try to meet them and make that as possible as possible. We need incredible people across a bunch of different skill sets, a bunch of different backgrounds. The only way to do that is to really be very flexible and accommodating in terms of trying to meet people where they are in their lives, but it's tricky. There is no perfect answer for this, but we're really trying because the success of the company only works when we have people who feel valued and they can do their best work and live really rich lives on top of that. I think we're all still figuring out what that looks like now that we're starting to come out of the official pandemic and really just learning how to live with COVID. Right, absolutely. You mentioned that you're all remote now. Is that the policy going forward?…

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