Jesse Silver: belief

Transcript context

…Okay, what are the variety? I don't even know. We're pretty sex-positive, I think, but feel free to say what you think you can say. I guess the first time we worked on a profile that was doing at base over $150K a month, we put the product on and produced nothing in earnings over the course of two days. We were producing a few hundred bucks when you expect $5,000 per day or more. And so we're like, okay, what went wrong? The profile had been run by an agency that had an offshore chat team before, and we were trying to figure out what they had done and why they were successful. And what we were seeing is just that the team was threatening fans, threatening to leave, harassing fans. Fans were not happy. It was complaining, demanding they tip, and we're like, what's going on? Is this sort of dark arts guilt? And so what it turned out was that this creator was this well-known inaccessible diva type. She was taking on this very expensive shopping trip. People knew this. And the moment we put a bot on the profile that said, oh, I'm excited to get to know you. What's your name? Whatever. We're puncturing the fantasy that the creator is inaccessible. And so we realized that we need to be able to provide a coherent experience to the fan based off what the brand of the creator is and what sort of interaction type they're expecting. And we don't want to violate that expectation. We want to be able to give them an experience, for example, for this creator of where you prove your masculinity to them and win them over in some way by how much you spend. And that's generally what the chat team was doing. And so the question is, what does that overall fan experience look like? And how can our product adjust to a variety of significantly different contexts, both serving significantly different creators and serving fans that are wanting one or multiple on different days of a relatively small set of things? That makes sense. And I think this is a technical question that kind of spans across industries, right? Which is how do you build personality into these bots? And what do you need to extract the personality of a person? You know, do you look at previous conversations? You look at content like how do you build that however much you can share? Of course. People are running the same thing when they're building sales agents, when they're building customer support agents, like it all comes down to how do you make the thing sound like how you want it to sound? And I think most folks out there do prompt engineering, but I feel like you figure out something that is much better than a good prompt.…

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