Evidence receipt / belief
Published · transcript-backedLauryn Isford: belief
12 Feb 2023 Lenny's Podcast Mastering onboarding | Lauryn Isford (Head of Growth at Airtable)
“I would say that the guided onboarding wizard which is the immersive wizard that helps you figure out how to get started was the most impactful thing we did.”
Source trail
Everything needed to verify it.
- Speaker
- Lauryn Isford
- Attribution
- Verified speaker
- Claim type
- belief
- Recorded
- 12 Feb 2023
- Publisher
- Lenny's Podcast
Transcript context
…Which of these three buckets would you say had the biggest impact? Because I want to kind of get a couple levels deeper to get to what exactly did you do that worked really well. I would say that the guided onboarding wizard which is the immersive wizard that helps you figure out how to get started was the most impactful thing we did. And it's interesting that you had tooltips and this feels like a tooltip-y thing. What is it conceptually? What's the simple way to think about the onboarding wizard versus a bunch of tooltips telling you like, "Hey, Lauryn, click here, next go here, and then check this thing out"?…
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