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Published · transcript-backed

Lenny Rachitsky: evaluation

2 Jan 2025 Lenny's Podcast Inside Gong: How teams work with design partners, their pod structure, autonomy, trust, and more | Eilon Reshef (co-founder and CPO)

“We worked on a post back in the day on how you all got your first 10 customers, and I remember the story was you got, I think, 12 design partners when you first designed Gong, and then you told them, okay, we're going to start charging now, and 11 out of 12 are like, we will buy this now, please charge us, and we love it.”

— Lenny Rachitsky

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Everything needed to verify it.

Speaker
Lenny Rachitsky
Attribution
Verified speaker
Claim type
evaluation
Recorded
2 Jan 2025
Publisher
Lenny's Podcast

Transcript context

…Yeah, I think at some stage I guess you get seven or eight or nine at some stage, based on my experience, the request starts to converge. There might be one outlier, but generally you're going to hear the same things. I imagine this approach is rooted in how you all started. We worked on a post back in the day on how you all got your first 10 customers, and I remember the story was you got, I think, 12 design partners when you first designed Gong, and then you told them, okay, we're going to start charging now, and 11 out of 12 are like, we will buy this now, please charge us, and we love it. Exactly, exactly. So, in a way it's replicating this, but it was successful at the time, it was maybe 80% intention at a time and at some point you take the stuff that works and you make it 100% the attention.…

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