Kim Scott: belief

Transcript context

…And the way you show them that impact. Do you recommend interviewing people, getting stories, seeing, I don't know, how do you collect this impact so that they're like, oh, wow, I didn't realize this. I think that the best thing to do is, for me anyway, is I start by sharing stories from my career and stories when I was a jerk. I've acted like a jerk too, plenty of times, unfortunately. And I show the impact that I've had and then I ask them for a similar story. And usually sort of me holding up the mirror to myself is useful for them to be able to hold the mirror up to themselves to realize you want to help these people adopt a growth mindset around this stuff. I am not telling you that you're an asshole. I'm telling you that we all behave like assholes sometimes. And it's a big problem for us as well as for the people around us. And here's my story, when I acted like a jerk, what's yours? And people, that kind of self-awareness, sometimes people talk about inflicted insight like it's some kind of burden, but usually that kind of self-awareness makes people feel lighter. They're like, "Ah, now I know what's wrong and now I know what I can do about it." Yeah, I've definitely noticed that about your stories. They always are you making the mistake, which I think is very disarming.…

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