Tomer Cohen: belief

Transcript context

…Maybe a last question for people that are inspired and like, "Okay, this is what we need to be doing," any just tips for someone starting down this road to be successful at trying something like this at their company? I would say I would start with the notion of how do you want to bring this just structure. I would think about the platform you need to build, the tools you want to bring, and then I would spend a lot of time on the culture. Platform and tools I think would be, again, a prerequisite, but not sufficient, and the cultural aspect is really important. I would think a lot about how you bring people along. So for one of the learnings we had that probably able to do it differently right now, if I were to redo this program was, for a while I was working very closely with my core team on it, the core kind of full stack building team that were in charge of building all this material, but the organization was always asking questions. "What's going on? Who is doing it? What are the tools?" And in retrospect, we could have done a lot more in the flow to just show them and get them to already use early tools or be aware of it versus doing a small team on the side. So it's okay to start with a small team. I think it's really important. But at the same time, just making sure there's visibility across the whole thing is really powerful. Being patient and being willing to invest. I always give this example of, we always give this example of like, "Oh, look at this startup. They built this in a week." Yes, you can build lifestyle in a week right now if you start from scratch. It's actually not hard. But when you are trying to transform a large organization, you want to have this impatient about the goal and you have to have a high ambition, but being very thoughtful and patient about how you bring it to life and the key things you have to invest in. If you don't invest in your platform, I just don't see how this could be a successful outcome. If you don't invest in customizing the tools for you, then you're just going to get vanilla generic agents from the outside. So being aware of the investment and making sure you actually allocate resource to it, this is kind of the classic, be willing to invest upfront so you can reap the benefit after, versus saying, "Hey, why am I not seeing us moving into 2X the productivity in a week?" That's not going to be this way. You can see it with some people, but starting to collect those examples and starting to really think about the transformation is really key. This is so incredibly cool. I know that a lot of CPOs and heads of product and all kinds of leaders are reaching out to you trying to figure out what you've learned how to do this. So I love that we went deep on all these things. Just final question, is there anything else that we haven't shared that you think might be helpful for listeners to hear or maybe just to double down on before we get to our very exciting lightning round?…

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