Lenny Rachitsky: belief

Transcript context

…Actually, I'll steal this one a little bit from our friend Kevin Yien, who I think he had this advice when he was on your pod, which really resonated with me actually at a personal level, which is you have to be able to walk and chew gum. So as an AI PM, your job is not to go and ship AI products, it's to go solve customers' problems. I think we've come back to that a little bit. But you're constantly going to be pushed by your team and your company to go and solve a business metric, move a business metric in some way. The goal though is to make space for the other things we were talking about, which is prototyping, you trying the tools firsthand yourself, making space for your team to have hackathons and try the tools themselves as well. Breaking down product experiences that are really great. So as an example, we did a teardown of the NotebookLM product just yesterday as part of our company. So we live-streamed it, and we're going to do this probably every week or two where we'll take a cutting edge AI product and have a webinar around it and try to break down how it works. And the goals there are to really understand the space better ourselves. But by the way, none of those three things are going to move your KPI or business metric. So I think I come back to that point of you have to be able to walk and chew gum. You have to continuously deliver customer value while also creating space to iterate and fail and find the experiment that you tried to launch and people really excited about may not work, but in the process, you learn something. And that's I think a really powerful takeaway, which is to really stand out as an AI PM, you have to accept this technology is changing really fast. You might think it's going to do something great, or maybe you have a bad product experience. I think you had a point earlier as well, which is to be a really great chef, occasionally you're going to have a bad meal. I think that's going to be the same thing here with your AI product diet. You're going to try some bad experiences, you're going to have some failures, but the goal is to keep iterating. And that's how AI gets better, I think that's how companies can deploy AI better too. So don't give up on the North Star. Just find ways to make space to have AI propagate within your organization, and I think really stellar AI PMs do that. I feel like as a metaphor of walking and chewing gum, doesn't communicate the difficulty of Kevin's, now that I think about it, of what he's trying to describe. Doesn't feel hard to walk and chew gum, I wonder what a better metaphor would be. Yeah, well I think it's-…

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