Noah Weiss: belief

Transcript context

…You talked about creating these principles, which is an awesome approach of just creating guardrails for the team so they think the way the founder and the head of product think. What are some examples of principles you have and had early on maybe at Foursquare or Slack? I mean Slack I think is where we enshrined them much more because we scaled the org so much, more that we needed principles. I think for us, they were really about unpacking just the mission, which for Slack is making people's working lives simpler, more pleasant, more productive. That's the mission of the company. The question is how does software help do that? That's what the principles or their answer. For us, we've got five, four principles. They've largely stayed the same. Some of the language has changed over the last couple of years. But at least for the last four or five years we've had these. The first is be a great host, which is all about that level of craft, the relentlessly saving people's steps. If you're, let's say, a host at Airbnb, it's like putting clean towels on the bed. No one has to wonder "Are these for me?" That type of foresight. That's actually a value at Airbnb. Exactly.…

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