Melissa Tan: belief

Transcript context

…Awesome. Okay, so let me start to transition into talking about building awesome teams and high performing teams. And something that I know about you that I've heard from other people is that you have this reputation for being a person that people follow from company to company, which is the ultimate sign of, I don't know, retention and NPS and product market fit as a leader and a manager. So I'm just curious, what is it that you think you do that gets people to follow you from company to company? I've been really fortunate. I've worked with a few folks from my early Dropbox team that I've known for 10 years now, like a couple of times. In some case, three times. And I always feel so privileged that I get the opportunity to work with them again and they have that trust and confidence in me. I think what it is, and it took me time to develop this, is I have a very people focused approach to how I lead and manage. I really think the core of it is deeply caring about people, building that trust, investing in their career development, helping them figure out where they want to go in their career. I think for me it's very personal. I have been really fortunate to have great mentors and managers that helped me in those respects. And so it really started from just paying it forward and wanting to do the same thing for other people that were on my team. I think it just comes down to deeply caring and everything, all your actions follow through from there. So that's how I would describe that. Some people may be hearing that and feel like there's this choice you have to make as a leader deeply care about the person or drive impact, focus on getting the work done. Do you find that those can coexist or is it this kind of two ends of a spectrum and maybe the question's just like how do you do both? How do you help people yes, achieve and drive impact while also feeling like you really care about them?…

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