Linus Lee: belief

Transcript context

…What do you think is the relationship between novelty and flexibility? I feel like we're in kind of like a prompting honeymoon phase where the tools are new and then everybody just wants to do whatever they want to do. And so it's good to give these interfaces because people can explore. But if I go forward in three years, ideally, I'm not prompting anything. The UX has been built for most products to already have the intuitive, kind of like a happy path built into it. Do you think there's merit in a way? If you think about ChatGPT, if it was limited, the reason why it got so viral is people were doing things that they didn't think a computer could do, like write poems and solve riddles and all these different things. How do you think about that, especially in Notion, where Notion AI is kind of like a new product in an existing thing? How much of it for you is letting that happen and seeing how people use it? And then at some point be like, okay, we know what people want to do. The flexibility is not, it was cool before, but now we just want you to do the right things with the right UX. I think there's value in always having the most general input as an escape hatch for people who want to take advantage of that power. At this point, Notion AI has a couple of different manifestations in the product. There's the writer. There's a thing we called an AI block, which is a thing that you can always sort of re-update as a part of document. It's like a live, a little portal inside the document that an AI can write. We also have a relatively new thing called AI autofill, which lets an AI fill an entire column in a Notion database. In all of these things, speaking of adding constraints, we have a lot of suggested prompts that we've worked on and we've curated and we think work pretty well for things like summarization and writing drafts to blog posts and things. But we always leave a fully custom prompt for a few reasons. One is if you are actually a power user and you know how language models work, you can go in and write your custom prompt and if you're a power user, you want access to the power. The other is for us to be able to discover new use cases. And so one of the lovely things about working on a product like Notion is that there's such an enthusiastic and lively kind of community of ambassadors and people that are excited about trying different things and coming up with all these templates and new use cases. And having a fully custom action or prompt whenever we launch something new in AI lets those people really experiment and help us discover new ways to take advantage of AI. I think it's good in that way. There's also a sort of complement to that, which is if we wanted to use feedback data or learn from those things and help improve the way that we are prompting the model or the models that we're building, having access to that like fully diverse, fully general range of use cases helps us make sure that our models can handle the full generality of what people want to do. I feel like we've segway’d a lot into our Notion conversation and maybe I just wanted to bridge that a little bit with your personal journey into Notion before we go into Notion proper. You spent a year kind of on a sabbatical, kind of on your own self-guided research journey and then deciding to join Notion. I think a lot of engineers out there thinking about doing this maybe don't have the internal compass that you have or don't have the guts to basically make no money for a year. Maybe just share with people how you decided to basically go on your own independent journey and what got you to join Notion in the end.…

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