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Krithika Shankarraman: preference

25 May 2025 Lenny's Podcast Growth tactics from OpenAI and Stripe’s first marketer | Krithika Shankarraman

“Ooh, it is hard to pick because there's not many things I don't use AI for these days, and oftentimes it's a catalyst and an accelerant to the work that I'm already doing.”

— Krithika Shankarraman

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Everything needed to verify it.

Speaker
Krithika Shankarraman
Attribution
Verified speaker
Claim type
preference
Recorded
25 May 2025
Publisher
Lenny's Podcast

Transcript context

…Awesome. Okay. Two final questions before we get to our very exciting lighting around. I'm going to take you to a couple of recurring segments on this podcast. The first is AI Corner. And with AI Corner, what I try to get to is some way that you have figured out to use an AI tool in your work to do better work or do faster work, to be more efficient. Is there something there that you could share? And if not, that's also totally cool. Ooh, it is hard to pick because there's not many things I don't use AI for these days, and oftentimes it's a catalyst and an accelerant to the work that I'm already doing. But I think I can actually unlock my ability to talk to dozens of companies across the Thrive portfolio in any given week, and the ability to get deep on their context, their environment, their competitive landscape. We can do that because of the tools and the products that Thrive has invested in from an engineering perspective. So we have internal tools that are driven with AI that give us a lot of insights and access to expertise for these companies so we can show up as more meaningful partners in a day-to-day basis. So I think the ability to mix AI tooling then accelerates work that you're already doing, and then AI-based tools that unlock superpowers that wouldn't otherwise be available to you unless you're going deep into Google Groups archives or talking to people across the organization to pull out things that are inside of their brain. That kind of institutional knowledge being made more accessible by AI is actually more powerful sometimes than the tools themselves. And in fact, even at OpenAI, it's one of the things that we advised most enterprises to invest in first is their own operational efficiency rather than just the AI magic dust they could sprinkle on top of their product experience for their customers. Awesome. Okay. Final segment of the podcast we call Fail Corner. And the idea here is we have all these amazing guests, all these super successful people on the podcast, all these stories of epic wins and nothing but success. And I think in reality, that's not the case. And it's important for people to hear that things aren't always up and to the right and always win, win, win. Is there a story from your career you can share where things didn't work out and what you learned from that experience?…

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