Eeke de Milliano: recommendation

Transcript context

…Okay. We're definitely going to chat a bit about that. I want to go back to the two other suggestions you had. One is embrace failure, make it okay to fail. And then two is, don't let people get sucked into urgent stuff, and have time to focus on important stuff. Is there an example of just how to help people embrace failure? You talked about retrospectives. Is there anything else that you've found works, either as a tactic, as a process, as a framework, just to help people get out of that? Because I hear that a lot, "Embrace failure." And then people are like, "Oh, but I failed and I suck." So yeah, is there anything else along those lines that you found effective to create that feeling? To me, it's always in the follow-ups. So have people talk about the failure in these sort of public forums, where usually you talk about the successes. So have someone actually write a note that's like, "Hey, here are all my learnings from this thing that we did." And send it to the org. At Retool we have a shipped email list. If you ship something, you'll always send to that. Have them send that email to the org. It's just an awesome way to celebrate. Or have them present it all-hands and share what they learned. And it almost always results in, I think, a really positive twist. At Airbnb, I think for a period, there was an award for the biggest failure project and feature.…

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