Evidence receipt / evaluation
Published · transcript-backedJohn Cutler: evaluation
15 Jan 2023 Lenny's Podcast What differentiates the highest-performing product teams | John Cutler (Amplitude, The Beautiful Mess)
“Every company has these three pillars, and it seems really smart for the CEO to have this really clear three pillars, but then everyone walks away from the meeting and be like, "I don't know what we're with doing.”
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Everything needed to verify it.
- Speaker
- John Cutler
- Attribution
- Verified speaker
- Claim type
- evaluation
- Recorded
- 15 Jan 2023
- Publisher
- Lenny's Podcast
Transcript context
…rs, high performing teams, 10 x people, kind of go on and on. And then the product mindset stuff which is a little bit like you have it or you don't, or you develop or you don't. It's very mysterious. So, again, I'm going to go through these things and then think about how they inspire me. Part of me was like, "Okay, there's a lot of that stuff, but maybe not as much stuff kind of unraveling the dynamics that happen behind those things." So, the meritocracy stuff and the individualism stuff, it's basically the people rise to the top, they try the hardest, they work the hardest, the best in companies employ them. There's top tier companies, there's second tier companies. So, there's this very hierarchical view, and as I started to also dig in more into the stuff in Amplitude, I was like, "Wait, there's something right and wrong about this at the same time, there's something true but not true at the same time." So, that's something that I wanted to be able to explore in doing it. And then the context free advice was obviously I noticed more and more that people trying to put tools in play out of context sometimes had worse effects than them just not doing it at all to do that. So, anyway, I kind of thought about it as a product, like, "Okay, what's my opportunity here? There's a lot of this great advice. It's very actionable. I don't know. In the US were pretty individualistic, so the advice probably lands with people really, really well, and then also it's really actionable," and said, "Okay, well, what would be my particular angle?" So, I thought about the angle, about wanted to explore three things. I think the first one is this idea we do work in these complex adaptive systems, and so I really went deep in that particular area. So, we work in environments. There's lots of things that are interdependent on each other. We don't work in closed systems. I mean, if you're in the Bay Area, you're in this broader system called the Bay Area that's in this broader system called California that's in this broader system called the United States. Your team is in a team of many, many teams in your company. The systems are non-linear. The bird flapping its wings in Brazil creates the tornado type of stuff. And so, I wanted to make sure that we got dug into that particular stuff in The Beautiful Mess stuff. The next thing is that I'm a sucker for weird counterintuitive dynamics in companies. I don't know what it is. I absolutely love that. And so, maybe I'll give two examples. One, I'm obsessed with this idea of high work in progress, from a human level and a team level. How even though we know that if you try to do less at once, you'll be more effective, teams routinely just load themself up with work? And so, in the newsletter, I wanted to explore stuff like that, like why, when a bunch of people know irrationally that you should not load yourself up with work, why do really, really smart, capable, intelligent, passionate people in their personal lives and on their teams just load themself up with work? What are they optimizing about? So, that'd be like one example of counterintuitive stuff. The other stuff is strategy stuff. in their personal lives and on their teams just load themself up with work? What are they optimizing about? So, that'd be like one example of counterintuitive stuff. The other stuff is strategy stuff. Every company has these three pillars, and it seems really smart for the CEO to have this really clear three pillars, but then everyone walks away from the meeting and be like, "I don't know what we're with doing. " That's another example of a counterintuitive thing. So, that was the second thing, the counterintuitive stuff. I love the complex stuff. And then frankly, I think the other thing is I just wanted to help people who are weird like me do those things. So, I would say I'm really, really triggered. People will say, "But it's probably triggered by Jason." He said, "Why? Bring solutions not just problems." That's my krypton, right? I like the systems thinking stuff. I like all that. So, anyway, long story short, wanted to help people like me. I like the complexity stuff. I like all these weird counterintuitive dynamics. And then I thought that there's a lot of representation for the very deterministic advice that people have. ... advice that people have. That's a really good explanation. There's a piece of what does the market want and let me deliver it, and then there's a piece of how is my brain working?…
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