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Published · transcript-backedJenny Wen: commitment
1 Mar 2026 Lenny's Podcast The design process is dead. Here’s what’s replacing it. | Jenny Wen (head of design at Claude)
“Does this actually make sense in the product? So I think there's that decision making/judgment layer, which feels like maybe one day will come when we won't have to do that, but it still falls on us.”
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- Speaker
- Jenny Wen
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- commitment
- Recorded
- 1 Mar 2026
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- Lenny's Podcast
Transcript context
…Just watching how quickly AI took over coding, which, I think a year ago, definitely two years ago, most people are like, "I don't think so. I don't think AI will get this good." And that the best engineers in the world trusted so much, they're not even looking at the code anymore. That's where we've gone. It just made me reevaluate all these assumptions I've had about, okay, AI will never be as good as really good PMs, designers, at judging what is great and deciding what to build. But I'm just starting to think, I think it will get there. Even an example you've shared, it could give these two people trying to make a decision, "Here's all of the data you need to make a decision and here's why this is the right answer and just press yes, press one, and I'll go ahead and build this." So I think to your point, I think we undervalue just how good it'll get at this stuff. Okay. So your sense is it'll get better, but your sense is we'll still need awesome designers to be involved, us and PMs, to help make these decisions, engineers, of course? Yeah. Yeah. I think someone will still have to decide, oh, we want to build this kind of product. Or given what the AI is presenting us, someone still needs to be accountable for the decision. The same way that even though Claude can write all this code for you today, it is still an engineer who's accountable for, does that code actually work? Does this actually make sense in the product? So I think there's that decision making/judgment layer, which feels like maybe one day will come when we won't have to do that, but it still falls on us. Yeah. It doesn't make sense. It makes me think about the radiology example, where there's always the sense that AI is going to take over that field of radiology and tell you what is going on. But the human is mostly useful for signing off on the decision, because someone needs to be liable if they're wrong. Which isn't the best job in the world, but that's a different game as [inaudible 00:31:38] code.…
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