Evidence receipt / belief
Published · transcript-backedKarina Nguyen: belief
9 Feb 2025 Lenny's Podcast OpenAI researcher on why soft skills are the future of work | Karina Nguyen (Research at OpenAI, ex-Anthropic)
“I think there's still a lot of multimodal research that's going on, but I think language scaled so much easier compared to multimodal because of that.”
Source trail
Everything needed to verify it.
- Speaker
- Karina Nguyen
- Attribution
- Verified speaker
- Claim type
- belief
- Recorded
- 9 Feb 2025
- Publisher
- Lenny's Podcast
Transcript context
…... from someone listening to this. You mentioned that it's very hard to do this agent controlling a computer as you and helping out. What makes it so hard for whatever, however much you can explain briefly? Much of it is because right now the model's operating on pixels instead of language or whatnot. Pixels is actually really, really hard. The models [inaudible 01:10:25] perception, or visual perception. I think there's still a lot of multimodal research that's going on, but I think language scaled so much easier compared to multimodal because of that. Another thing that I guess my team is working that is how do you derive human intent very correctly? It's like sometimes does the model know enough information to ask a follow-up question or to complete the task? You don't want an agent to go off for 10 minutes and then come back with an answer that you didn't even want. That actually creates much more worse user experience. And this comes with teaching the model people skills. It's like, "What do people like? Kind of like creating the mental model of the user and care about the user in order to ask certain questions. Actually, that part is hard to do for the models. That relates to what we talked about earlier where this kind of the soft skill, people skills piece is not where these models are strong yet.…
Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.