Howard Schultz: uncertainty

Transcript context

…I bet Yeah, so embarrassed. I come home at 3–4 o’clock in the afternoon, whatever it is, I don’t say a word, completely shaken by the whole conversation. Her parents go to bed after dinner, I’m sitting with Sheri, and I said, I got to tell you something that happened. She was so angry at her dad and so upset. She said, there’s no way we’re turning around. We are going. She is the glue to everything that’s happened. I don’t know if she ever had a conversation with her father—I’m sure she did—but the whole thing could have been over. And that would’ve been a very understandable response if Sheri had said, I wasn’t going to say anything, but look at our situation objectively here.…

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