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Keith Coleman: belief

27 Feb 2025 Lenny's Podcast An inside look at X’s Community Notes | Keith Coleman (VP of Product) and Jay Baxter (ML Lead)

“Whatever is going to produce the best outcome is what we should do. So I think I feel more attached to the product being helpful than to anything else, and so to whatever degree it might seem like low ego is probably more a result of wanting to actually solve the problem.”

— Keith Coleman

Source trail

Everything needed to verify it.

Speaker
Keith Coleman
Attribution
Verified speaker
Claim type
belief
Recorded
27 Feb 2025
Publisher
Lenny's Podcast

Transcript context

…Something I heard about you, Keith, when I was asking people about how this worked and why this worked so well is that they describe you with having a very low ego, and that allowed you to give up this whole team and power and influence and just the name, forget it, whatever you want, we'll call it Community Notes, great. Is there anything in there you can share of just how you think about that and how important that is as a product leader to have a low ego? For me, this project, I feel like I get to do community service with this project. I see my work as in service of the people and the community, and that's what motivates me. The only thing that I care about is delivering the outcome that the world finds helpful. And so in some ways the project has not been about ego, it's about truth-seeking, let's find... Not truth in the sense of what information is true, but let's find out what's actually going to make this work. How does it need to be structured, what should it be called? Whatever is going to produce the best outcome is what we should do. So I think I feel more attached to the product being helpful than to anything else, and so to whatever degree it might seem like low ego is probably more a result of wanting to actually solve the problem. And I think partly what I'm hearing is just if you win and succeed, good things will happen, so focus on that.…

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