Blake Scholl: evaluation

Transcript context

…I trust Amazon, and I don’t trust the District of Columbia. I don’t even trust Maryland, frankly. How about boarding an airplane? My sense is in Western Europe, people board an airplane more effectively, more quickly, with no loss of value. How can we improve that in the United States? It’s at the intersection of airport design and airplane design. Fundamentally, airplanes need more doors. That would help. The doors are generally in the wrong quantities and the wrong places. The other thing that we need to do, and this is part of why it’s not a solved problem, is we need to fix checked baggage. Because baggage check is unreliable and slow, we have people carrying onto airplanes things they absolutely do not want to carry. If we fix airports such that baggage check is fast and reliable, then we can stop having carry-ons, and we can get on and off airplanes much, much faster than we can today. That would actually be the biggest win. Imagine an experience where you take your Uber to the airport. The bag that today you would carry on is in your trunk. You step out of the car, someone, maybe even a robot, grabs your bag from the trunk. You don’t see it again. After you land, you get a push notification on your phone that says your Uber’s in slot seven A, and by the time you get to your Uber, your bag is back in the trunk. The customer experience is your bag teleports from the trunk of your Uber at your origin to the trunk of your Uber at your destination. That’s how they should work. Then you don’t carry on all this stuff and it’s much faster to get on and off airplanes. What else would you change, or maybe I should say, will you change about the interiors of airlines?…

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