Shawn Wang: belief

Transcript context

…I think there's value in always having the most general input as an escape hatch for people who want to take advantage of that power. At this point, Notion AI has a couple of different manifestations in the product. There's the writer. There's a thing we called an AI block, which is a thing that you can always sort of re-update as a part of document. It's like a live, a little portal inside the document that an AI can write. We also have a relatively new thing called AI autofill, which lets an AI fill an entire column in a Notion database. In all of these things, speaking of adding constraints, we have a lot of suggested prompts that we've worked on and we've curated and we think work pretty well for things like summarization and writing drafts to blog posts and things. But we always leave a fully custom prompt for a few reasons. One is if you are actually a power user and you know how language models work, you can go in and write your custom prompt and if you're a power user, you want access to the power. The other is for us to be able to discover new use cases. And so one of the lovely things about working on a product like Notion is that there's such an enthusiastic and lively kind of community of ambassadors and people that are excited about trying different things and coming up with all these templates and new use cases. And having a fully custom action or prompt whenever we launch something new in AI lets those people really experiment and help us discover new ways to take advantage of AI. I think it's good in that way. There's also a sort of complement to that, which is if we wanted to use feedback data or learn from those things and help improve the way that we are prompting the model or the models that we're building, having access to that like fully diverse, fully general range of use cases helps us make sure that our models can handle the full generality of what people want to do. I feel like we've segway’d a lot into our Notion conversation and maybe I just wanted to bridge that a little bit with your personal journey into Notion before we go into Notion proper. You spent a year kind of on a sabbatical, kind of on your own self-guided research journey and then deciding to join Notion. I think a lot of engineers out there thinking about doing this maybe don't have the internal compass that you have or don't have the guts to basically make no money for a year. Maybe just share with people how you decided to basically go on your own independent journey and what got you to join Notion in the end. Yeah, what happened? Um, yeah, so for a little bit of context for people who don't know me, I was working mostly at sort of seed stage startups as a web engineer. I actually didn't really do much AI at all for prior to my year off. And then I took all of 2022 off with less of a focus on it ended up sort of in retrospect becoming like a Linus Pivots to AI year, which was like beautifully well timed. But in the beginning of the year, there was kind of a one key motivation and then one key kind of question that I had. The motivation was that I think I was at a sort of a privileged and fortunate enough place where I felt like I had some money saved up that I had saved up explicitly to be able to take some time off and investigate my own kind of questions because I was already working on lots of side projects and I wanted to spend more time on it. I think I also at that point felt like I had enough security in the companies and folks that I knew that if I really needed a job on a short notice, I could go and I could find some work to do. So I wouldn't be completely on the streets. And so that security, I think, gave me the confidence to say, OK, let's try this kind of experiment. Maybe it'll only be for six months. Maybe it'll be for a year. I had enough money saved up to last like a year and change. And so I had planned for a year off and I had one sort of big question that I wanted to explore. Having that single question, I think, actually was really helpful for focusing the effort instead of just being like, I'm going to side project for a year, which I think would have been less productive. And that big question was, how do we evolve text interfaces forward? So, so much of knowledge work is consuming walls of text and then producing more walls of text. And text is so ubiquitous, not just in software, but just in general in the world. They're like signages and menus and books. And it's ubiquitous, but it's not very ergonomic. There's a lot of things about text interfaces that could be better. And so I wanted to explore how we could make that better. A key part of that ended up being, as I discovered, taking advantage of this new technologies that let computers make sense of text information. And so that's how I ended up sort of sliding into AI. But the motivation in the beginning was less focused on learning a new technology and more just on exploring this general question space.…

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