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15 Jan 2026 Lenny's Podcast How to show up in any room with a low heart rate: Silicon Valley’s missing etiquette playbook | Sam Lessin
“We understand." So I think that's another really kind of obvious one, but an important one.”
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- Speaker
- Sam Lessin
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- Claim type
- belief
- Recorded
- 15 Jan 2026
- Publisher
- Lenny's Podcast
Transcript context
…Let's do it. Okay. So introductions and entering a room. Yeah. Be early. That's the first one. Again, I say this as someone who, I'll be honest, again, hypocrisy ... I live with hypocrisy. I'm frequently not early, but you should be early. And you don't need to be half an hour early. That's a little weird, but making sure that you have some buffer time so that, again, think about low heart rate. If you come in racing in the room five minutes late, your heart rate is up. If you come in, you had a second to take a beat in the waiting room. They kept you waiting. That's the dynamic I think you want to cultivate. Now, if you're not late, I'm sorry, if you're not early, just apologize. It doesn't need to be like a 511, again, it goes back to this heart rate thing. You could just apologize simply and move on. I've seen people screw this up so many times when they come and flustered and all over the place, you're like, "It's okay. We understand." So I think that's another really kind of obvious one, but an important one. Something I've seen, I'll go for a few others that we talk a bunch about in kind of is, look, you want to have a strong handshake, firm, don't crush the person's hand. Again, this is not practice on your friends. You want to repeat names back is a really, really valuable thing to think about when you're meeting someone and say, "Hey, Lenny, it's great to meet you." Why? It shows that you're actually trying to remember the person's name. A lot of times people meet a lot of people. If it's like, nice to meet you, you move on. First, it's going to be harder for you to remember the person's name. Second, it actually shows you're meeting them and making an effort to actually connect and say, "Okay, I'm trying to focus on you. You're not just a number to me." You're not just a potential check for whatever it's going to be. So there's a bunch of things like that. I'm kind of curious. We can go through a bunch more, but those are some of the ones I would think about. One that I loved was if somebody else is late, do not make them feel bad and do the opposite of what you're doing, of what you do.…
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