Ami Vora: belief

Transcript context

…And now you're on Lenny's podcast, what a run. It's interesting, this reminds me of another path to power rule from the Jeffrey PFeffer podcast, of networking is one of the best ways to acquire power in the world. So it's interesting that now that seed has planted in my head. Anyway, just A plug for that other episode also. Ami, is there anything else that you wanted to share or leave listeners with before we get to a very exciting lightning round? Sometimes people ask me who are working in product, what's the one thing they should do to be successful at product? And maybe the thing I would say is, especially as an org scale or a company scales, there's just a lot of distractions that get between you and the customer. And so the one thing that I would just advise everyone to do is just think about the customer, talk to the customer, be an advocate for them. It's such a shortcut to everything else you need to do in order to be successful, but it's so easy for that to get lost when you're thinking about, okay, how do I get alignment on my team? How do I figure out my roadmap? How do I convince people to join the company? There's all these different things, but fundamentally, we're here to create value for the customer. And the closer you can get to that, I always found myself the happiest because I'm building that feedback loop with the customer, but also more successful. Well, let me actually follow up on this because this is really important and interesting. There's a PM part of my brain of like, okay, but we also got to move some metrics and sometimes that metric isn't going to be moved by, we need to do something specifically for the customer, but it's something that will help the business. Is there anything there of just that balance of like, we need to move over this conversion metric, versus, let's focus fully on what does the customer want and need? Any thoughts there?…

Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.