Diane Penn: belief

Transcript context

…I'm your real human Claude over here. One thing that I really want to convey or have people take away is I think one, in the ways of working, but also just two, this is a lot of growth and change and having the joy in using this technology. And if you're feeling like in this moment, you don't have as much of that feeling of initial joy, how do you find people who do, if this is an area that you're excited and want to work on? And I think developing skillsets, replenishing skillsets in many ways of things like thinking from a first principles' manner about what you solve. I think fundamentally, you didn't ask me this, but there is this question in the community of do we still need PMs when the models are so capable, when engineers are leaning in? I think the role of people who are user-centric, who go into the details of understanding what users are trying to accomplish, bubbling that up in an actionable manner and doing the relentless work to do that, that, to me, is a core of a product person. And I actually think we need more of that. I think we are becoming very technology layered-driven. And actually to make that impactful, you have to go deep, you have to be curious, you have to be super hands-on. And those are things that are also traits that have, I think, helped Anthropic from a product development and model development perspective and as part of the culture. And hopefully that's valuable for others as well. Amazing. What an inspiring way to end it. Oh man. Yeah. And I've been saying this too for a long time. Just now that building is easy, the hard part becomes, as you said, what should we build and is the thing we have built correct and good and worth leaning into? And to me, that's what PMs do and what PMs are good at.…

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