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Patrick Campbell: recommendation

19 Feb 2023 Lenny's Podcast 10 lessons on bootstrapping a $200m business | Patrick Campbell (ProfitWell)

“We're not better than you, you're not better than us, it's just this is how we do things here." And I think a lot of times we're scared to do that because we have that founder, that exact fear of, "Hey, we have to get this thing done and the only way to do that is to do X, Y or Z Z when in reality that's actually going to make your deadline go out further than actually focusing on alignment as much as humanly possible.”

— Patrick Campbell

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Speaker
Patrick Campbell
Attribution
Verified speaker
Claim type
recommendation
Recorded
19 Feb 2023
Publisher
Lenny's Podcast

Transcript context

…That reminds me of there's this guy Douglas Atkin, who I worked with for a while who helped us craft the core values at Airbnb, and he made this point that your values need to be clear, exactly like you said, who doesn't fit, who doesn't belong. Because if it's everybody, it's worthless. Integrity, trust, everyone wants that and it fits into that, but it's only valuable if it's clear who's not a fit, exactly how you're saying it. Well, we get this fear of that accommodation culture, again, where it starts even in the interview process, we're like, "Oh my god, we need these hires, we need these salespeople, we need these engineers." So we don't end up being upfront with these values and these trade-offs in the interview process. And then all of a sudden you spend a lot of time and a lot of money hiring someone who just doesn't fit. And I think that's really, really bad for them, it's really bad for you. And so that was the other thing is we would pull all of this forward into the interview process and talk about it and basically say like, "Hey, if this is not how you think, that's okay. We're not better than you, you're not better than us, it's just this is how we do things here." And I think a lot of times we're scared to do that because we have that founder, that exact fear of, "Hey, we have to get this thing done and the only way to do that is to do X, Y or Z Z when in reality that's actually going to make your deadline go out further than actually focusing on alignment as much as humanly possible. Next topic, bootstrapping. I feel like you're probably in the bootstrap hall of fame. You built a company-…

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