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Published · transcript-backedAlbert Cheng: commitment
5 Oct 2025 Lenny's Podcast How to find hidden growth opportunities in your product | Albert Cheng (Duolingo, Grammarly, Chess.com)
“I think starting with a growth model, so you have an understanding of how your company grows in the first place and which channels you're going to leverage is critical.”
Source trail
Everything needed to verify it.
- Speaker
- Albert Cheng
- Attribution
- Verified speaker
- Claim type
- commitment
- Recorded
- 5 Oct 2025
- Publisher
- Lenny's Podcast
Transcript context
…Okay, sweet. Are there any other key lessons that you think people need to know to be successful running experiments at scale? The system matters just as much as any given experiment, probably even more, right? I think starting with a growth model, so you have an understanding of how your company grows in the first place and which channels you're going to leverage is critical. You need to make sure that you are instrumenting your product in and out. Otherwise, you're going to run experiments and have wonky results. I won't name which company, but I was part of a company that had an in-house experimentation tool. It's about three months into the company, we're running some experiments and we realized that user retention was actually configured backwards. So all positive results were negative results. Geez.…
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