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Published · transcript-backed

Noah Weiss: belief

23 Jul 2023 Lenny's Podcast The 10 traits of great PMs, how AI will impact your product, and Slack’s product development process | Noah Weiss (Slack, Foursquare, Google)

“I think other teams that work on maybe less user facing might do it maybe twice a year.”

— Noah Weiss

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Speaker
Noah Weiss
Attribution
Verified speaker
Claim type
belief
Recorded
23 Jul 2023
Publisher
Lenny's Podcast

Transcript context

…I love that. How often do you do these sorts of customer Love Sprints? I would think teams that work on very user facing products do it at least once a quarter. I think other teams that work on maybe less user facing might do it maybe twice a year. But quarterly is a pretty healthy cadence. Wow. I didn't know about that. That connects to ... Slack has always been a very delightful product. I remember early on the animations were so awesome, the little twirly, I don't know, pounds hashtag thing. It feels like Slack has always invested in delight. How do you operationalize that? Is it these customer Love Sprints? Is there something else that's just like we need to allocate some percentage, just make things really fun even though it's not going to move any metric?…

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