Sarah Sachs: preference

Transcript context

…mm-hmm. Cool tools. I actually think that’s when we make have the least velocity because you still need some sort of focus on a user journey. So like for instance, we’ll all sit down every Friday and look at the P 99 of like the most token exhaustive custom agent transcript and just look at why it didn’t do well and cut a bunch of tasks. Like we still focus on like, this has, like this should work. Email triaging should work. Mm-hmm. Right. And similarly, like when we’re talking about before building, um, chatting, um, before we started filming about, okay, how can I do PDF export? Well that’s functionality that then merits. Maybe we should build a tool that has access to a computer sandbox in a file system and the ability to write code. Right? Right. Um, but it’s because we’re thinking about the fact that our users to do their, to do their daily work, need to export PDFs, not because we’re like, Hmm, I think a computer tool could be cool. Like, let’s just see what happens. Mm-hmm. Like we, we have to focus on some user journeys, otherwise we just don’t have like, enough strategy to, to prioritize. Like I feel like you just have accumulated all these strong opinions. Obviously part, part of this is your, your token town thing. I think the TAs working with Service X is, um, you’d have to, it depends who you ask. Um, I think it depends if you’re on my team or a partner Right. Or a vendor. Yeah. There other people want to run their teams the way that you’re Yeah. You’re like bringing these things. And then also similarly, uh, Simon, when you did the custom agents demo, you had like, well, we’ve been using custom agents and here’s the super long list of everything that we do. No humans ever read it. Right? That’s what you said. I was like,…

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