Tom Conrad: belief

Transcript context

…There's a really good episode I had with Lane Shackleton from Coda, and he shared this framework called flash tags that they use at Coda, and I think it comes from HubSpot, of you tell people, "Here's what the subpoena is. Is it an FYI? Is it a suggestion? Is it a do this?" There's four of them and one's like, "I will die on this hill. You need to do this." I try to do a lot of that. I wish I could say that in my experience that that pays off. I spend an awful lot of time, even the stuff I say very clearly, just one person's opinion, focus group of one, "Don't change your priorities to go work on this," it has more of an outsized impact on people's behavior than I intended. Yeah. Easier said than done. Coming back to your journey, we've talked through the story up until getting to Quibi, but two years ago, you went in a whole new direction, and you're now the CEO of a company called Zero. What is it like to move from just being a product leader or engi leader at a company to being the CEO for the first time? Why did you choose Zero as that role? And what have you learned as CEO that you wish you knew as a product leader or engi leader at a company that listeners might find useful?…

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