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Published · transcript-backed

Annie Pearl: belief

26 Feb 2023 Lenny's Podcast Behind the scenes of Calendly’s rapid growth | Annie Pearl (CPO)

“I think the beauty of Calendly is that while we certainly have built features and functionality to support teams and departments, we got pulled there.”

— Annie Pearl

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Everything needed to verify it.

Speaker
Annie Pearl
Attribution
Verified speaker
Claim type
belief
Recorded
26 Feb 2023
Publisher
Lenny's Podcast

Transcript context

…It's interesting when you hear the story of Calendly that just has so many good things happening, basically for free, it's just grows so well. I think people don't realize you eventually will, that'll slow down, it'll taper off eventually. You'll need to drive growth very actively in these new ways that you're describing. And I think people don't often realize that they just wanted to find something that was viral and then things are going to go great, but it tapers off. Yeah. I mean, there's only so many people who, solo users who are going to pull out a credit card. And I think once you also get to hundreds of millions of dollars of revenue scale, just the law of large numbers, it means that growth will slow. And so, you have to figure out where's that next growth curve going to come from. I think the beauty of Calendly is that while we certainly have built features and functionality to support teams and departments, we got pulled there. It wasn't one of those things where we sort of said, "We need to find our next growth lever. Let's go build X." Our customers really pulled us there by the way that they were using the product. And so again, a very fortunate position to be in, but when you can see in the data and see how customers are using it, that they want to be working on scheduling with their teams, that was our early sign, that's where the business was going to go in the future. I don't think I mentioned this, I'm paying user of Calendly. It's what I use for booking these podcast episodes.…

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