Speaker unverified: belief

Transcript context

…That’s your first J.P. Morgan-branded consumer effort, right? Yes, because it’s based on that. When you walk in there, we know your small business, we know your mortgage, we know your consumer banking. We can get you travel, we can do a whole bunch of different stuff. We’re very high level services. I think we have 20 of them now, but I’d love it. If it works in 20 years we’ll have 300. These things are opportunities and I hope it works. You don’t always know they’re going to work for a fact, but so far so good. We’re effectively caught up to today. Now we’ve got the whole story, we’ve got a lot of context. Obviously didn’t go into every detail, but if we’re now trying to answer the question, how did you separate from the pack? Why did you become a completely different animal than your whole competitive set? What are the things in your mind that led to this success?…

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