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Rahul Vora: belief

23 Mar 2025 Lenny's Podcast Superhuman's secret to success: Ignoring most customer feedback, manually onboarding every new user, obsessing over every detail, and positioning around a single attribute: speed | Rahul Vohra (CEO)

“The way Sean initially benchmarked the number was via email surveys. I think email surveys work just fine.”

— Rahul Vora

Source trail

Everything needed to verify it.

Speaker
Rahul Vora
Attribution
Verified speaker
Claim type
belief
Recorded
23 Mar 2025
Publisher
Lenny's Podcast

Transcript context

…Awesome. And the way you ask this question is an in-product interstitial sort of survey pop-up thing? You can do it however you want. The way Sean initially benchmarked the number was via email surveys. I think email surveys work just fine. The key thing is, and this applies to any survey methodology, if you're going to change the method of surveying, all of your old numbers are invalidated. So it's just a new baseline going forwards. Got it. And we had Sean on the podcast and he describes this method in detail. So folks want to explore the Sean Ellis test. Listen to that podcast. We'll link to it. OK, next topic that I'm excited to get your take on is is game design versus gamification. This is one of the more unique ways you think about designing product. And when people hear you talk about this, they think it's like, oh, gamification, making things like games. Oh, Zynga, Farmville. I don't want to do that. We actually have a really different perspective on how to make why you need to think about game design as you design products. Talk about your insights there.…

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