Speaker unverified: belief

Transcript context

…Yeah. definitely one of the reasons that I think this transition has been possible for us is that we practice this kind of thing. By that, I don't just mean events in our parking lot. If you want to be a restaurant that is around (let alone relevant to the conversation), you're doing a fair amount of this every year anyway, people always ask Brian and I, "How come you guys haven’t opened a second restaurant?" I'm like, "You just don't know it." We opened a second restaurant about every 18 months. I would say that's how often the systems inside of Canlis are changing. Those are being rewritten by new employees and employees that have been here for 20 years. The idea is that there's probably a better way to do it than the way that we're doing it. We just believe that. I think if you want to matter, you need to earn that right, and to earn it, you have to be working all the time and opening a restaurant that's really good. Tonight, we're good. Tomorrow will be better. That's not news to anyone. That's not a strategy that no one's heard before. If you're in business, you get it, and maybe thank you to the Japanese who have made that a very popular concept in the late 80s and 90s, but we're all thinking that way. What happens is it's really easy to get lazy. It's really easy to start to devalue that as the thing is working, and of course, if you go too far that maybe you're undoing things that still had a useful lifespan inside of that. I hate to take a system down that would have been an amazing [...] foreseeable future. That takes a little sorting through. You got to be careful there but we're proffering the business, so it's a delicate balance. Unless listeners think that we're just talking about a one-time thing opening up a shake shack. I went to your restaurant last summer. When I say “restaurant,” I mean parking lot for the Hawaiian Nights Luau. It's the largest hot tub you've ever seen. It's up on a second story deck overlooking. You guys opened a little pizza shop.…

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