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Evidence receipt / belief

Published · transcript-backed

Jackson Shuttleworth: belief

15 Dec 2024 Lenny's Podcast Behind the product: Duolingo streaks | Jackson Shuttleworth (Group PM, Retention Team)

“We have very much... So, we have, if people lose their streak, there's ways to get in contact with us, but we've actually thought about that, where it's like, okay, we should just build a self-service feature, and if we think that your excuse is good enough, whatever, we'll just [inaudible 01:00:34].”

— Jackson Shuttleworth

Source trail

Everything needed to verify it.

Speaker
Jackson Shuttleworth
Attribution
Verified speaker
Claim type
belief
Recorded
15 Dec 2024
Publisher
Lenny's Podcast

Transcript context

…What I'm imagining is you guys need a Amazon style chatbot that just gives you the streak back, it's just like, okay, here you go. We have very much... So, we have, if people lose their streak, there's ways to get in contact with us, but we've actually thought about that, where it's like, okay, we should just build a self-service feature, and if we think that your excuse is good enough, whatever, we'll just [inaudible 01:00:34]. Yeah, yeah. [inaudible 01:00:35].…

Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.

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