Jason Lemkin: belief

Transcript context

…Makes sense. Oh man, there's so many things I can go into and want to go into. I also want to let you go. So with that, is there anything else, Jason, that you wanted to share before we get to our very exciting lightning round? Anything you want to leave listeners with? I think just make this the year of the customer guys. And I really think that sales has been under so much pressure the last 18 months. Customer success has changed. Product teams have to step up. This is your time to do great things this year as product people. Be the voice of the customer. Be the VP of free, be the whatever. Be the champion. Stick your neck out. Work harder, folks. Work harder. The funnest part of anything in startups is working hard, but in product it's extra fun. By working harder, you have the more fun conversations. Find the delight in... The delight in product is making customers happy. It's not worth it otherwise. Otherwise, it's drudgery and it's endless PRDs and Gantt charts and mindless discussions. Make your customers happier this year, you will be happy. This is the year of product and we all get a pass for whatever bad deeds we did or mediocre deeds we did in 2023, get back and be the vanguard in your companies. Startups need, and bigger companies, they need someone to inject energy again, in many cases. Energy has been lost. And it would be great if product can do it and say, "Listen, let's do something, even if we're not exactly sure how to get more leads, okay? Even if we're not exactly sure what to do, there's one thing under our control is the code we write and the product we ship. Let's do three great things this year. Let's just do them not good, great. Let's do three great." And what you'll find is the whole company will respond, including sales, including marketing, including... If we start shipping great thing. Few things inspire teams more than when you're shipping great products. So, be... If you weren't the leaders the last two years, if you were being forced to weaponize your customer base somehow ship three great things this year. That's my challenge. Ship three great things. I love this. This is the year of product, that might be the title of this podcast.…

Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.