Julia Schottenstein: belief

Transcript context

…This isn't another thread. Maybe we'll go down real quick. I'm working on a different post around Reddit and how to work with really opinionated users that strong opinions about changes to the product and the way they described it, these guys were there for five years working with the community on the product. Is that to your users, the product is their baby, basically. It's like they think it's theirs versus the companies. And I'm curious, having a really strong opinionated community, what it sounds like you also have, what have you learned about just working with them to build product that makes them happy and avoid revolts and really upsetness? It's hard as you grow. I think it's just a challenge cause our community gets bigger. You can't service everybody's needs. But I think what we've done is everyone is very deep in our own product. I think one of the cool stats is at dbt Labs we have over 30% of our employee headcount has contributed to our data transformation workflow. So that's across every discipline. It's in obviously product, obviously in our data team. Our marketing team also contributes to data transformation. And our engineering team will also contribute to our internal dbt analytics project and that sense of really understanding what the experience is like and then soliciting as much feedback as we possibly can. We have a dbt Slack community of 50,000 and all of our employees are in that Slack channel regularly and can feel when we mess up or we don't quite deliver an experience that we're proud of, you will just see dozens of people trying to jump on board and try to make it better. Is there any other frameworks or just general processes that you found to be release useful in building awesome product running teams?…

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