Evidence receipt / recommendation
Published · transcript-backedLenny Rachitsky: recommendation
15 Jun 2025 Lenny's Podcast How to build a team that can “take a punch”: A playbook for building resilient, high-performing teams | Hilary Gridley (Head of Core Product, Whoop)
“One of them is like, "I joined Whoop just to work with Hilary and to report to her." And of that, there's this theme that emerged that I think is a good overarching theme for our conversation, and it's something that you spend a lot of time thinking about, and it's how to help your team and how to help people within your company learn to take a punch.”
Source trail
Everything needed to verify it.
- Speaker
- Lenny Rachitsky
- Attribution
- Verified speaker
- Claim type
- recommendation
- Recorded
- 15 Jun 2025
- Publisher
- Lenny's Podcast
Transcript context
…Thank you, Lenny. I'm so excited to be here. I talked to a bunch of people that I work with you about what we should talk about and what you're amazing at. First of all, every one of them loves working with you so much. One of them is like, "I joined Whoop just to work with Hilary and to report to her." And of that, there's this theme that emerged that I think is a good overarching theme for our conversation, and it's something that you spend a lot of time thinking about, and it's how to help your team and how to help people within your company learn to take a punch. Essentially, how to help them deal with hard stuff and do hard stuff and build hard things. So I guess just broadly, does that ring a bell? Does that resonate? Yeah, absolutely. It's something I care a lot about. I've been, I think, pretty lucky in my career. I've been very drawn to working on hard product problems, regulated areas, really hard business models, things with pretty high emotional stakes for the users of the products. You're really likely to run into a lot of setbacks along the way. And I think this is really relevant today because I look out and I talk to a lot of people and I hear fear and I hear uncertainty, and I think it comes from a few places. I think obviously I'm really excited about AI and how it's transforming the way we work, and I think a lot of people are, but I think a lot of people are scared too. And they're embracing these tools, they're learning these tools, but a lot of them have a question in the back of their mind, what does this mean for the future of my job? And in many cases, what does this mean for my identity? I think it makes people question even just how we provide value as humans in society. And I also think people, especially young people, today haven't even necessarily been in a career environment where there wasn't always a thread of layoffs or things like that. And I think that's taken a real psychic toll on a lot of people. And so I think all managers now really need to be able to lead their teams through uncertainty, through fear, through hard things. And I love the concept of taking a punch. I've got a couple other tools that I like to use, but I think it can teach people how to thrive in these environments. And it's really important to me because I would love if more people took on hard things. I think there's so many really hard challenging problems out there to solve. And the more people are fearful about the future of their careers or the future of work, I think the more they gravitate toward things that they feel like they're likely to succeed at. And I think that's wonderful. We need that too, but I would really love it if more people were like, "Screw it. I'm going to do something that's probably going to fail and it's important and it's worth doing and I'm going to do it well."…
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