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Craig Newmark: evaluation

29 Apr 2026 Conversations with Tyler Craig Newmark on Institutional Maintenance, Giving Away Control, and the Internet We Were Promised (Live at 92NY)

“I started realizing, for example, that a lot of my behavior, particularly in the IBM field, frequently I was a jerk, by which I mean asshole, and that I needed to listen to people more and to be somewhat empathetic.”

— Craig Newmark

Source trail

Everything needed to verify it.

Speaker
Craig Newmark
Attribution
Verified speaker
Claim type
evaluation
Recorded
29 Apr 2026
Publisher
Conversations with Tyler

Transcript context

…You weren’t funny back then? Not at all. I got Charles Schwab to move me out to San Francisco. I started using the internet. A lot of people like me helped me settle in. I saw a lot of people who were my people and learned that I had to meet people halfway or more. I started realizing, for example, that a lot of my behavior, particularly in the IBM field, frequently I was a jerk, by which I mean asshole, and that I needed to listen to people more and to be somewhat empathetic. It was needed for me to change. Doing customer service, when I reached San Francisco and started doing Craigslist, doing that kind of customer service where you’re directly interacting with people on a grassroots level, that can change a guy for the better. That worked out for me. What did you learn about yourself doing that?…

Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.

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