Diane Penn: recommendation

Transcript context

…I'm curious how, kind of on this thread of finding ways for AI to help you in your work and life, are there any interesting ways you've been using Claude lately in your work as a PM? I think there's a lot of things with Fable and things like TAG. So I think TAG is in the very early days; I think there's something around how you work in a different paradigm of allowing an agent to go off and work and them bring back product and experiences to you. I think one area that it's not more recent, but one that I bring up a lot with the team and I think we could do more on using AI is just how to use it to also have better conversations with each other, to be better managers. I don't think it's necessarily just about raising the IQ of experiences we build, but also I use it a lot and actually prepping for how to have better conversations in the moment during crucial conversations. So I love that book. And so I actually have a skill that helps me figure out, am I going in the right level of detail given the situation at hand, and actually helping me be a better manager and better supporter for the team. So for managers on the team, that's actually a thing that I've been sharing more with our managers of, okay, how do you actually use Claude to make you a better coach? Because it's hard sometimes to find the right perfect words, and the models have a lot of perfect and right words. And I think there is something about how it can actually augment us from an EQ perspective in addition to IQ. Oh man, there's so much interesting stuff there. So just to understand what you're doing there. So you built a skill; you're just like, "Help me, Claude, build a skill." Pulling in lessons from Crucial Conversations, the book, which it knows enough about. You don't have to even give it the content. And then you use that skill to talk to Claude, "Hey, I have this very difficult conversation coming up with a colleague. Give me some tips on how to approach it."…

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