Benjamin Mann: preference

Transcript context

…Oh, wait, we've gone too far now. Okay. But in terms of the transition period, yeah, I think there are things that we can do, and I think a big part of it is just being ambitious and how you use the tools and being willing to learn new tools. People who use the new tools as if they were old tools tend to not succeed. As an example of that, when you're coding, people are very familiar with autocomplete, people are familiar with SimpleChat where they can ask questions about the code base, but the difference between people who use Claude Code very effectively and people who use it not so effectively is like are they asking for the ambitious change? And if it doesn't work the first time, asking three more times because our success rate when you just completely start over and try again is much, much higher than if you just try once and then just keep banging on the same thing that didn't work. And even though that's a coding example and coding is one of the areas that's taking off most dramatically, we have seen internally that our legal team and our finance team are getting a ton of value out of using Claude Code itself. We're going to be making better interfaces so that they will have an easier time and require a little bit less jumping in the deep end of using Claude Code in the terminal. But yeah, we're seeing them use it to redline documents and use it to run BigQuery analyses of our customers and our revenue metrics. I guess it's about taking that risk and even if it feels like a scary thing, trying it out. Okay, so the advice here is use the tools. That's something everyone's always saying, just actually use these tools. It's like sit in Claude Code. And your point about being more ambitious than you naturally feel like being because maybe it'll actually accomplish the thing. This tip of trying it three times so the idea there is it may not get it right the first time. Is the tip there ask it in different ways or is it just try harder, try again?…

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